Staff Internet and Email Access Assistance

There are a number of major changes in the way you access the Internet, HomeBase, and your email accounts.  We have made every effort to anticipate your questions and problems which may arises.  Please follow the directions provided on this page to login to you NCEdCloud accounts.  The ITC staff and coaches will work with you to make this a smooth transition.

Information about the single sign-on and email conversion:


Installing Zscaler files for your Internet Browsers:  You will need to install certificates into our Internet browsers to access the internet through the Craven County Schools network.  We have attached instructions for downloading and installing the certificate files.

Directions  for Installing Internet browser certificate files:

Chrome and Internet Explorer Files

Firefox Files

Download: Certificate Files

Zscaler Cert 1

Zscaler Cert 2

Mobile Device and Transferring your Google Site Instructions:

Instructions for Mobile Devices and Transferring your Google Site to the new Domain

Archiving your Groupwise Email:  Several staff members have asked for directions to archive their Groupwise email accounts.  You may to wait and allow all of your email and folders to be imported into your Gmail accounts on July 24, 2015.  For those who would like to archive, we have attached an instructional video outlining the archiving process for Groupwise.

GroupWise Email Archiving